Legal
Privacy Policy
Effective Date: April 7, 2026
Di-Max Transportation ("we," "our," or "us") operates a cargo van and merchandise transportation service based in Massachusetts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, contact us, or interact with our website.
1. Information We Collect
a. Personal Information
- Full name
- Phone number
- Email address
- Billing and payment information
- Business name (if applicable)
b. Shipment Information
- Pickup and delivery addresses
- Description of goods transported
- Delivery instructions
- Recipient contact details
c. Technical Information (if you use a website)
- IP address
- Browser type
- Device information
2. How We Use Your Information
We use your information to:
- Provide and manage transportation and delivery services
- Schedule pickups and deliveries
- Communicate with you regarding shipments
- Process payments and invoices
- Improve our services and customer experience
- Maintain safety, security, and prevent fraud
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Employees or contracted drivers involved in fulfilling deliveries
- Payment processing providers
- Government authorities when required by law or legal process
4. Data Retention
We retain your information only as long as necessary to:
- Complete services
- Maintain business and legal records
- Comply with applicable laws and regulations
5. Data Security
We take reasonable administrative and technical measures to protect your information, including:
- Secure storage of records
- Restricted access to sensitive data
- Use of trusted payment processing systems
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking
If we operate a website, we may use cookies or similar technologies to improve user experience. You can adjust your browser settings to refuse cookies.
8. Third-Party Services
Our services may involve third-party providers (such as payment processors). We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
By using our services, you agree to the terms of this Privacy Policy.